New franchisee Nicholas leads the way at SureCare York
Posted on 14 August 2017
Following a key decision made over the future of SureCare’s York branch, continued operations will now be handled by a new franchisee, Nicholas Gray. By taking on the branch as a going concern, Nic will be responsible for overseeing and continuing the great work carried out by the team in the city of York.
For a number of years, SureCare York has been a company owned branch, providing a range of quality home care services to residents throughout the city and the surrounding areas. However, a company restructuring decision earlier this year led to the future of the branch coming into question.
Around the same time as this decision coming about, Nicholas was already in touch with SureCare to discuss a potential franchise in his North Yorkshire home of Richmondshire. With the opportunity available for purchasing SureCare York as a franchise, Nic set his sights on leading the way for the team in York to continue providing vital and life-changing work for all concerned.
Having made regular visits to the beautiful and historic city over the years, Nic also has a certain fondness for York, and who can blame him really! More recently, he has decided to relocate to the area on a more permanent basis, allowing him to be a lot closer to the business.
About Nicholas
Nic comes from more of an accounts-based background, but he has gained a great deal of experience in social care from regular volunteer work with the Citizen’s Advice Bureau. He also has various close family members working in the care industry, with his mum looking after another home care company in Durham.
Through these various experiences, Nic has come to realise the varied and complex situations and problems that elderly people face on a daily basis. Not only did he develop an interest in the world of home care provision, he felt compelled to get involved in helping out those who need it most.
In developing this strong passion for home care services, he is committed to promoting the dignity, wellbeing and independence of elderly people. By taking over the reins at SureCare York, the aim now is to build on the already established business and ongoing opportunities in the area. That way, the wonderful team is sure to provide excellent care to highest possible standards.
About SureCare York
SureCare York comes with the added advantage of a strong and established legacy in providing home care services in the area. Existing as a long-standing company branch, running services as a franchise will allow Nic to have greater control over the finer points in the business, without missing out on the fantastic opportunities and regular business support provided by SureCare.
Under SureCare, the branch has been a preferred supplier of care services to York City Council for several years. Through this, numerous care contracts have been secured for those requiring home care after a stay in hospital, or in cases where the recipient may have required help with the costs of private care services.
On top of that, services provided by the branch have been strongly praised by the Care Quality Commission. During regular routine inspections, SureCare York has scored highly in all five areas of CQC inspection, covering safety of clients, effectiveness of service, quality of care, responsiveness of workers and positive leadership. You can find out more about SureCare York’s CQC rating here.
The future of the franchise
Like all other SureCare franchisees, Nic will benefit from ongoing business support so he’s not left in the dark. With Nic recently completing his induction training, he’s now getting used to the ropes and being supported by SureCare’s operations director Tracy Newcombe. However, for the rest of the team in York, it’s been business as usual!
The business boasts numerous care workers employed across York, with active recruitment for further team members on a continuing basis. Not only does this provide strong job opportunities for the city, but also allows those workers to benefit from a career that is both rewarding and makes a real difference in people’s lives.
SureCare York can provide high hourly pay rates of up to £10 per hour for care workers. This results in more and more care workers joining and improved levels of staff retention, leading to a continued quality of care available to the valued client base in the area.