About Us
About SureCare
SureCare Dartford & Gravesend is a franchise of SureCare Community Services Limited owned and operated by Dartford Community Care Limited.
Here at SureCare Dartford & Gravesend, we’re proud to be a quality home care provider as part of SureCare – one of the most recognisable names in the care industry, operating since 1994.
At SureCare Dartford & Gravesend, we take great satisfaction in offering our clients a range of high-quality care services. These include:
personal care,
medication support,
companionship,
live-in care,
meal preparation,
house cleaning,
gardening,
shopping,
transportation,
plus many other care and support services.
About SureCare
Our Vision, Mission & Values
Our Vision
We aim to be recognised as the leading trusted provider of high quality care and support services to those in need of help and care, whatever their individual circumstances.
Our Mission
We consistently strive to provide our clients with high quality, person-centred care and support services that are tailored to the individual, enabling them to maintain their dignity and independence at home.
Our Values
We strive to improve the overall well-being and quality of life of our clients, by valuing Independence, Respect, Dignity, Trust, Reliability and Commitment to supporting people through all stages of life's journey.
Our vision is to be a trusted and respected provider of high-quality care in our community. We aim to support our clients in their daily lives whilst helping them to maintain their independence and dignity. We pride ourselves in providing person-centred care services, tailored around the needs of our clients and their families.
As a family-run business, we at SureCare Dartford & Gravesend value our skilled and kind care workers as part of our close-knit team. It’s important to us that we work as a group of caring, compassionate, respectful, honest and reliable individuals, and we provide high-quality ongoing training for our staff. This allows us to provide excellent care services for our clients.
We provide home care services in the following areas:
Dartford | Gravesend | Swanscombe | Greenhithe | Stone | Longfield | Hartley | Shorne | Wilmington | Joydens Wood | Darenth | South Darenth | Bexley
We look forward to providing your personalised care – for life’s journey.
All of our care workers are trained and assessed to meet the standards set out by the Care Certificate. Our experienced care trainer covers the 15 minimum standards listed below, so that our care workers are fully prepared with the skills, knowledge and behaviour expected of the role: (Source: Skills for Care – Care Certificate)
Understand your role
Your personal development
Duty of care
Equality and diversity
Work in a person-centred way
Communication
Privacy and dignity
Fluids and nutrition
Awareness of mental health, dementia and learning disabilities
Safeguarding adults
Safeguarding children
Basic life support
Health and safety
Handling information
Infection prevention and control
